Achieving success together
Our Customer Success Team is here for our users every single day. We think along, solve problems, and help them move forward — through direct support and our very own Booking Experts Academy.
We’re building long-term success, for our users and for our platform, Booking Experts. Together, we go further. Will you grow with us?
What we stand for
The Customer Success Team's mission is to help our users achieve their successes and milestones, using Booking Experts' software.
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Moving forward
Our Customer Success Team is there for our users, helping them move forward and make them better. They do this day in, day out. This way, they become partners of our users and can help them with exactly what they need in a very targeted way. Our Customer Success Team knows our users and only needs half a word to know what they need.
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Social team
Our Customer Success Team is a sociable and sociable team. It employs people who don't mince their words. They are therefore good at conveying information to our users. The Customer Success Team does not shy away from a positive and constructive discussion either. For this, they dare to enter into conversation.
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Eager to learn
We value learning. Getting to know Booking Experts through-and-through is important. Booking Experts is constantly evolving through our regular updates and fast-tracking the connection of partners in our own App Store. We believe it is important that our colleagues want to make themselves better and never stop learning.
What do we offer?
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Flexibility
With flexible working hours and the freedom to work from wherever you like, you can shape your day in a way that suits you best. Want to hit the gym in the morning and start later or finish earlier? You’re in control.
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Investing in development
We invest in your growth through our in-house Learning Management System, buddy programs and opportunities to grow within the company.
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We've got you covered
You’ll get everything you need for a great remote setup, including a MacBook with a large screen and a sit-stand desk. And when you visit the office, lunch is on us: fresh sandwiches, soup, and salads every day.
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Employee Benefi
You get a 10% salary top-up that you can use to save, invest, or spend however you like.
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Involvement
You’ll get the chance to think along and help users get the most out of our solution. Not just answering questions, but playing an active role where you really make a difference.
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Team spirit
You’ll join a friendly team where working together is important. We have weekly check-ins, knowledge sessions, fun team outings, and a culture where we help each other and celebrate success.
